samedi 1 février 2014



Resolving interpersonal conflict:

The interpersonal conflicts are some relationship problems between two peoples at least. It could happen among our relatives or at the workplace. In all the case, it seems important to me to try to resolve them to not be concern, or in order to work efficiently and have a good working environment for example. But how to do it?

First of all, it is important to take a global view to understand the origin of the conflict. It can just be a misunderstanding for the one part at the beginning and become a bilateral conflict slowly if the dialogue is broken. However, if the conflict is old it can be more difficult to resolve it but a resolution is always possible if both want to. 

Then it is maybe easier to have a neutral mediator who could help to create a calm and helpful debate. With this mediator, both parts can share their point of views. But, the way to perceive conflicts influences on our resolving attitude. So they have to listen each other carefully to try to understand what the other really wants. During the debate, people must reassess itself and should compromise in order to be able to make progress. The goal of this debate is to try to find a solution and resolve the conflict. The solution must be fair for both parts.

Finally, the best way to resolve a conflict is an understanding and helpful communication between both sides. But both parts also must make a goodwill gesture to compromise and manage to find a solution and solve the conflict. Some appointments can be organized to talk about the results of the found solution and see if the relationship is become better or not. If it is worst, an another solution might be worth considering.